Privacy & Coockie
Policy
Introduction
Maya Sand HB (Company Registration No. 969802-7845), with its registered address at Björsaredsvägen 51A, 42471 Olofstorp, Sweden, is the data controller responsible for the processing of your personal data. We are committed to safeguarding your privacy and ensuring that you feel secure when providing your personal information to us.
Personal Data We Collect
We may collect the following categories of personal data:
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Name
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Email address
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Telephone number
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Delivery and billing address
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Payment information
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IP address and device information (via cookies)
How We Collect Personal Data
We collect information through the following means:
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When you place an order on our website
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When you contact our customer service
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Through cookies and tracking technologies used on our website
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From trusted third-party partners (e.g., payment and delivery service providers)
Purpose of Processing
Your personal data is processed for the following purposes:
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To fulfill our contractual obligations in connection with the delivery of products
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To handle customer service inquiries and support
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To send important information and newsletters (only with your prior consent)
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To comply with applicable legal obligations
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To improve our website, services, and customer experience
Legal Basis for Processing
We rely on the following legal bases for processing your data:
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Contractual obligation: to fulfill your order and provide services
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Consent: for marketing communications and newsletters
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Legal obligation: for accounting and record-keeping in accordance with Swedish law
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Legitimate interest: to analyze and improve our services and user experience
Data Retention
Customer data is retained for a maximum period of 24 months following the most recent interaction.
Accounting records are retained for seven (7) years in compliance with Swedish bookkeeping legislation.
Access to Personal Data
We only share your personal data with the following categories of recipients:
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Payment service providers
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Shipping and logistics partners
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IT service providers who maintain and operate our website
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or deletion. These measures include data encryption, secure storage solutions, and restricted internal access.
Your Rights as a Data Subject
You have the following rights under applicable data protection laws:
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To request access to your personal data (data subject access request)
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To have incorrect or incomplete data rectified
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To request erasure of your data ("right to be forgotten")
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To object to certain types of data processing
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To request restriction of processing in certain circumstances
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To receive your data in a structured, commonly used, and machine-readable format (data portability)
To exercise any of the above rights, please contact us at: info@mayasand.com
Cookies and Tracking Technologies
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We use cookies to enhance user experience, analyze website traffic, and personalize content. Upon your first visit, you will be given the option to accept or decline cookies in accordance with applicable laws.
Amendments to This Privacy Policy
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We reserve the right to update this Privacy Policy at any time. Any changes will be published on our website. If the changes are material, we will notify you via email (provided we have your contact information).